ISO 9001 is the international standard that specifies requirements for a quality management system.
It is based on the plan-do-check-act methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management in an organization.
The theme of the standard provides an emphasis on risk-based thinking to enhance the application of the process approach, improved applicability for services, and increased leadership requirements.
ISO 9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees.
