ISO 9001:2015


Quality Management System


ISO 9001:2015 Certification

What is ISO 9001:2015?


ISO 9001 Certification provides a framework for excellence that enables businesses to implement, develop and improve their own business management systems for the design, manufacture and supply of virtually any product and service, produced anywhere in the world.

ISO 9001 is the world’s most widely recognized Quality Management System (QMS) which will help you to continually monitor and manage quality across all your processes

ISO 9001 is right for any organisation that wants to take control of its business processes, improve efficiency and overall customer satisfaction.


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ISO 9001 Quality Management System

Key Benefits

"Improving Quality & Customer Satisfaction is a mandatory requirement for any business"




Would you like to do everything in a few clicks?

Harmonize is a cloud-based software solution to manage your ISO implementation and maintenance.


OUR NICHE
  • Our team comprises of certified Lead Auditors, Integrators and Software Architects
  • Combined four decades of continuous product innovation, evolution, testing and elevated customer experience
  • Our secure online backup solutions ensure your data is encrypted and compressed even before it leaves your device
  • We provide regular monitoring, remote maintenance, back up and online support


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The Implementation Process

Initial meeting and discussions will help us to understand your business model, reasons for certification and will get to know your stakeholders.

Gap Assessment will be performed to gauge level of compliance. Any gaps identified will have an agreed plan of action.

Investigate opportunities to integrate the requirements of the standard with existing controls to save time and money.

A detailed project plan will cover all aspects of implementation with clear time frames for deliverables and associated costs.

Design and Develop documentation, implement and integrate processes within the business

Plan tasks with business stakeholders towards implementation of the system.

Conduct awareness trainings for key stakeholders within the business with test of understanding.

Plan and conduct internal audits, assist in closing areas of concern or non-conformities with suitable corrective actions.

Plan and execute Management Review and plan certification activities

Certification Body completes the Stage 1 Audit.

Agree plan of actions with internal stakeholders to close areas of concern or non-conformities if any.

Review of actions taken by stakeholders to address the areas of concern or non-conformities

Certification Body completes the Stage 2 Audit and awards certification

Genx to provide ongoing support to maintain certification through Harmonize.

Plan and conduct internal audits and supplier audits.

Ongoing awareness and refresher trainings for existing and new staff.